Frequently Asked Questions
There is NEVER a charge to speak with a doctor. All doctor consults are ALWAYS FREE!
No, we do not schedule appointments. Our doctors consult with patients who come into the store on a first come first serve basis. For patients who are not able to come into the store, we do offer phone consults. Calls will be returned same day, when a doctor is available.
There is a doctor available in office for consults, Monday – Friday from 10 a.m. – 5:30 p.m. CST
No, we do not accept insurance. This is due to us trying to keep our prices as low as possible for our patients. However, if your insurance provides you with an HSA (Healthcare Savings Account) card, we will accept that as payment for lab work and supplements.
Our nurse is available to draw your labs in the office, Monday – Thursday from 8:00 a.m. – 2:30 p.m. CST and Friday from 10:00 a.m. – 2:30 p.m. CST. So, if you are local there is no need to go elsewhere for your lab work. We are your one-stop shop! If you live out of the area, we can send your lab orders to a LabCorp near you, in most U.S. states.
Typically, we will receive the results within 2-5 days. However, there are some specialty labs, such as allergy and heavy metal tests that can take 10 to 15 days.
No, the free consult is always available for you if you have questions, but it is not required to purchase products.
Not only are our products formulated based on over 22 years of clinical experience, but we also strive to make sure that our products are pharmaceutical grade; which means that they are held to a higher standard of manufacturing.
No, but our always free consultation with one of our doctors is available to you prior to ordering lab work. Therefore, there is never a need for another doctor’s orders. However, if you have lab orders from another doctor you are more than welcome to have those labs done by our office as well.
We offer a flat rate of $6.25 for shipping. However, if your total (before taxes) is over $75 then shipping is free.
No. Our doctors only offer suggestions for natural medicine, however, when necessary we will offer referrals to other doctors.